Have you received your holiday accommodation voucher? Here comes what you need to know before you activate it.
Please read the following text carefully, it provides you with essential information about your complimentary holiday accommodation.
TRAVEL INCENTIVE TERMS & CONDITIONS
The following terms and conditions relates to the redemption of travel vouchers issued by Metro NZ Property Management
- There are NO times-hare presentations required to use this vacation incentive or any other hoops you will need to jump to redeem. Simply activate online by prepaying the hotel taxes and fees associated with the destination. After activation, login online and search for your preferred participating resort/hotel and preferred travel dates.
- The expiration date on this incentive pertains only to the redemption or activation of this incentive and not actual travel. You must activate this incentive within 7 days of receiving it. Travel can be completed within 18 months after activation.
- This incentive cannot be combined with any other hotel stay or promotional vacation offer.
- This incentive cannot be used in conjunction with another similar or same promotional offer Redeemvacations.com will only honour one incentive per family, friends, acquaintances or known groups travelling on the same, similar and/or adjoining arrival and departure dates.
- If you have more than one vacation incentive they cannot be used back to back in the same or different destinations.
- GROUP travel is NOT allowed only one incentive per household and resort/hotel is allowed. Redeemvacations.com will only honour one incentive per family, friends, acquaintances or known groups travelling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, only 1 party among friends, family, acquaintances or known groups can use the complimentary vacation incentive for the same or overlapping travel dates. Otherwise, there are additional costs associated with group travel.
- This digital incentive will be considered void if bartered or purchased by the recipient.
- The incentive is valid for a reservation request offering Luxurious Resort/Hotel Accommodations in your choice of destinations provided by Redeemvacations.com
- These rooms are for 2 to 4 occupants based on room type and availability and at least one occupant must be at least 21 years of age.
- Your cost to redeem this incentive and book the reservation is just our recovery fees for the local government taxes and tourism fees which vary by destination.
- Main reservation holder must have a Major credit or a bank debit card with a Visa or Mastercard logo, plus a valid government-issued ID to check-in.
- The recipient of this incentive will receive luxury hotel accommodation room rate free of charge, which retail is valued at up to $350 USD per night, however recipient is responsible for all other expenses including but not limited to: airfare, transfers, food & beverages, gratuities, resort fees if applicable and any other personal or miscellaneous expenses. (Resort fees are now commonplace in hotels around the world however not always applicable. For example in Orlando FL they run from $5.00 to $13.00 per night, In Las Vegas resort fees run from $16.00 to $38 per night Paid directly to the resort. If applicable the resort fees will be disclosed when choosing a hotel and preferred travel dates. Resort fees cover items like WiFi Internet Access, Local Calls, & Resort amenities).
- All reservations require a minimum of 30 days advance notice to book.
- Reservations are based on availability and will not be available during major holidays or resort special events. Check-in is available 7 days a week.
- This incentive activation is FINAL & NON-REFUNDABLE end user will have 18 months to travel and can choose from all available destinations to find travel dates and participating resort/hotel options. Once travel dates are confirmed no changes will be allowed. Cancellations after dates are confirmed will result in forfeiture of the activation fees. (The inventory used for these rooms are not as flexible as booking at regular retail rack rates,once confirmed changes will not be allowed and cancellations or no-shows will result in forfeiture of fees paid)
- The user must reside at least 100 miles or 160 kilometers away from the destination resort of choice or choose a different resort offer from the available destination options.
- This incentive has no cash surrender value, void if discontinued and where prohibited by law.
- The terms of this offer are subject to change without notice.
- RedeemVacations.com reserves the right to offer other hotels with equal or similar value with incentive holder approval if required due to availability.
- Do not rely upon representations other than what is printed on this incentive.
- To redeem simply activate the incentive online and then search online at redeemvacations.com for the destination of choice and participating resort/hotels and travel dates.